The Portman Ritz-Calton, a 5 star hotel is part of the Shanghai Center complex, with a blend of Western and Oriental culture. Hong Qiao Airport is a short 18km from the hotel while Pu Dong Airport is 60km and the Railway Station 3km. Regular shuttle buses run between hotel and Hong Qiao airport. The hotel has 628 fully furnished rooms to choose from. For exclusive personal service check out The Ritz-Carlton Club on the top five floors of the hotel. The Ritz-Carlton Club Lounge offers private check in, check out, personalized butler service and five daily complimentary food and beverage packages.

Guest Services include 24-hour room service twice-daily housekeeping, complimentary overnight, shoeshine, overnight laundry service, evening turndown, valet parking, complimentary morning newspaper, on-site fitness center, babysitting services (available upon request), Delicatessen, Florist shop, Gift shops featuring Ritz-Carlton logo merchandise. Also available is a Beauty salon and barber shop, Limousine and taxi services, Business Services, Conference concierge, Express check-in/departure, 24-hour secretarial services (fax, photocopies, telex, courier), Airport shuttle service available (fee may be applicable) and Technology Butler

The Fitness Center and Spa, one of Shanghai's largest Health Clubs, has a daily program of exercise and relaxation suited to all quests. Fresh flowers and arrangements, greeting cards, postcards and Ritz-Carlton Amenities can be purchased in the Gift Shop & Florist in the Lobby Lounge. A full service Beauty Salon and barbershop on Level 7 of the Hotel will take care of your haircuts, manicures and facials needs. The Portman Ritz-Carlton’s six restaurants and lounges will tempt you with their gourmet Cantonese, Italian, Japanese and Western cuisine.